Customer Story: Crown Linen Service 

Business overview


Crown Linen Service operates a commercial laundry service across mid-Missouri and Southern Illinois, with two processing facilities—one in the St. Louis Metro area and the other in mid-Missouri. Crown's clientele includes restaurants, hotels, and hospitals. Each week, they process approximately 500,000 pounds of linen. 


Challenges before Implementing the Quanturi temperature monitoring system 

Before implementing the Quanturi temperature monitoring system, Crown Linen Service faced significant operational challenges, particularly regarding safety on their production floor. They experienced near-miss instances of spontaneous combustion with items like restaurant towels and wet mops. These events posed severe fire hazards and underscored the urgent need for a reliable solution to detect and prevent potential fires. Crown Linen was acutely aware of the catastrophic consequences fires could have, not only in terms of property damage but also in jeopardizing the safety of their employees and the continuity of their service. 

Solution implementation: The Quanturi temperature monitoring system 

To address these challenges, Crown Linen decided to integrate the laundry temperature monitoring system into both of their processing facilities. The Quanturi temperature monitoring system for laundries was designed to provide real-time alerts whenever a container exceeded a pre-set temperature threshold. This innovative technology ensures that three designated individuals receive immediate notifications, allowing them to monitor the situation remotely and dispatch personnel to intervene. This proactive approach enables Crown Linen to prevent potential fires before they start, significantly enhancing the safety and efficiency of their operations. 

Integration into daily operations 

The implementation of the Quanturi temperature monitoring system into Crown Linen Service's daily operations was both seamless and effective. The process involved placing temperature monitoring probes into 300-pound containers of dried towels, mops, and other similar items. To ensure accuracy and convenience, we tie one end of a rope to the hook and let the probe hang. This setup ensures that the probes remain in place, providing accurate temperature readings while eliminating the risk of accidentally discarding the probes into the washing machines, losing the hook, or forgetting to place a probe. 

The temperature probes stay in the containers until the goods are fully processed and ready for delivery to customers. After processing, the probes are systematically returned to a designated board by the dryers for safe storage. This organized approach not only ensures the accuracy of temperature monitoring but also maintains the integrity and efficiency of the laundry process. 

Since integrated, Crown Linen Service has seen a marked improvement in their ability to manage and mitigate fire risks. The technology has empowered managers to promptly respond to containers that exhibit signs of overheating, even after hours. This level of vigilance was previously unattainable, making quanturi temperature monitoring system an invaluable addition to their safety protocols.


The adoption of the Quanturi system has significantly reduced the risk of fire-related incidents, ensuring a safer working environment for Crown Linen Service's employees and safeguarding their facilities. Moreover, the enhanced safety measures have also contributed to uninterrupted service delivery, bolstering the company's reputation for reliability and excellence. 

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